Information for International Delegates


Coogee is conveniently located approximately 10 kilometres from Sydney Airport.  Aiport Link is Sydney’s airport train, with regular services from the International and Domestic terminals to the city taking approximately 15 minutes –

This link details the variety of transport options from Sydney Airport to the city –

Check if your hotel offers a complimentary pick up/drop off service when booking your accommodation.

Banking & Business Hours

Banks are generally open Monday to Thursday 9.30am to 4.00pm and Friday 9.30am to 5.00pm.  Post offices are open Monday to Friday 9.00am to 5.00pm.  Office hours are generally Monday to Friday 9.00am to 5.00pm.


Sydney has a comfortable, temperate climate with warm summers and generally mild winters.  The average daily temperature for March is 14-22 degrees Celsius or 58-72 degrees Farenheit.


Australia uses decimal currency with the dollar being the basic unit (100 cents equals 1 dollar). Notes come in $100, $50, $20, $10 and $5 denominations.  Coins come in $2, $1, 50c, 20c, 10c and 5c.

Eating Out

Sydney caters for all tastes and budgets.  See here for a range of dining options in Coogee –


The electrical current is 240V.  The Australian three pin power outlet is different from many countries, so an adaptor is required for electrical items from different countries.

Getting around Sydney

Sydney’s public transport system features a comprehensive network of bus, train and ferry services.  Privately operated light rail lines, airport link, sightseeing buses and taxi services complement the network.

The NSW Governments Transport Info site can help you plan your trip, even if it involves changing modes of public transport.  Use the site to calculate the best way to get from A to B when travelling to or around Sydney.  It also lists fare and timetable information

A taxi fare calculator can be found at

Click here for other various forms of transport around Sydney

Goods & Services Tax (GST) & Tourist Refund Scheme (TRS)

The Goods & Services Tax (GST) in Australia is a value added tax of 10% on most goods and services.  The GST amount is shown separately on receipts and invoices.

Using the Tourist Refund Scheme (TRS) international visitors can claim a refund of the GST that is paid on goods in Australia.  The refund only applies to goods that are taken out of the Australia.  See here for frequently asked questions on the tourist refund scheme


For an interactive map of Sydney, see


Shops are generally open Monday to Friday 9.00am to 6.00pm with late night shopping on Thursday night until 9.00pm.  Weekend trading is generally Saturday 9.00am – 4.00pm and Sunday 10.00am – 4.00pm.  Supermarkets are open longer hours, generally from 7am – 10pm.

There are supermarkets and convenience stores in Coogee.  Royal Randwick Shopping Centre and Westfield Bondi Junction are also close by.


Sydney is 10 hours ahead of Greenwich Mean Time.


Tipping is not the general custom in Australia.  Tipping in restaurants is not necessary, but appreciated for good service.

Visa Requirements

Under Australias universal visa system, all visitors to Australia must have a valid visa to travel to and enter Australia.  The exception is:

  • New Zealand passport holders will normally be granted a Special Category visa on arrival, provided they meet health and character requirements.
  • Permanent residents of Norfolk Island who may be granted a Permanent Resident of Norfolk Island visa on arrival.

It is recommended that participants apply for their visa well in advance of their intended date of travel to Australia.  Allow at least 6-8 weeks for paper based applications and at least 2 weeks for electronic applications.

The Australian Government has introduced The Biometrics in Visa Processing Outside Australia Program, which introduces the collection of biometrics into the overseas visa application process.  More details on the program including the countries and visa subclasses affected can be found at

Visa Types

For the purposes of attending ICS 2016, participants may wish to consider applying for one of the following visas, based on their role at the event.

Please note, these are the visa options available at present, but the Department of Immigration reserves the right to change regulations.

  1. Business Visitor Visa [eVisitor, ETA or Visitor (Subclass 600) visa in the business stream]

This visa should be used by anyone who is participating in a conference, unless they are being paid by an organiser in Australia for their participation, or they selling their goods or services directly to the general public.

  1. Temporary Work (Short Stay Activity) (Subclass 400) visa

This visa should be used by those who are being paid by an organisation in Australia for their participation in a conference, and those who are selling their goods or services directly to the general public.

For further information on visa options for business events, please see the attached fact sheet.

For additional background relating to visas for people to come to Australia for a business-related visit, please see

Health and Character Requirements
All visa applicants will be required to meet certain character and health requirements as part of their visa application process.  These requirements exist to uphold the safety and security of the Australian community.  The following links provide further information on these requirements

Where to Lodge Paper Based Visa Applications

The Department of Immigration has Australian Visa Offices located around the world that are responsible for specific countries, regions or economies.  Use the following link to find the responsible Australian Visa Office for each location, including details on how to lodge a paper based visa application

Service Delivery Partners (SDPs) that operate Australian Visa Application Centres (AVACs) and Australian Biometric Collection Centres (ABCCs) are also located in various countries.  These centres provide visa application lodgement or biometric collection services on behalf of the Department of Immigration.  A map locator with details for each SDP is available at

Please note that visa applicants who lodge their applications through an Australian Visa Application Centre may need to pay a fee to use this service.  This service fee is separate from the visa application charge.

In accordance with Australias Privacy Act 1988, any information an event organiser or participant provides to the International Event Coordinator Network (IECN) will only be used to facilitate visa processing with the relevant Australian visa office overseas.  The IECN is not authorised to disclose details of visa decisions to the event organiser.